When addressing individuals who are hard of hearing, what should be emphasized in your communication?

Emphasizing clarity and directness in communication with individuals who are hard of hearing is crucial because it helps to ensure that the message is conveyed accurately and effectively. Being clear involves using straightforward language and avoiding overly complex sentences, which can be challenging for those who may rely on lip reading or have difficulty processing audio information. Directness means addressing the person face-to-face and ensuring that you maintain eye contact, allowing them to pick up visual cues and body language that support the spoken words.

This approach fosters better understanding and minimizes the possibility of miscommunication, as it encourages an open dialogue where the individual can ask for clarification or repetition if needed. In contrast, focusing solely on the speed of speech or volume may not enhance comprehension significantly and could even lead to frustration. Using idioms and jargon can further complicate the message, as these figures of speech may not translate well for someone who relies on more literal interpretations of communication.