Which of the following indicates poor listening?

Prepare for the DDA Specialty Training Test with our quizzes including multiple choice questions. Access hints and explanations for each question for better understanding. Be exam-ready today!

Giving advice can indicate poor listening because it often shifts the focus from understanding the speaker's needs and concerns to providing solutions or suggestions. This action can suggest that the listener is not fully engaged with the speaker’s message or emotions, as they may be more focused on offering their perspective rather than understanding the speaker's experience. In effective listening, the goal is to absorb the speaker's information fully and empathize with their situation before jumping to provide advice.

In contrast, seeking clarification, asking questions, and reflecting back demonstrate active listening. These behaviors show a willingness to understand the speaker’s point of view and to engage deeply with their message, fostering clearer communication and connection.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy